Tool Integrations
⚙Tool
Send messages via WhatsApp Business API
Send messages and templates through the WhatsApp Business API (via Meta's Cloud API). Ideal for customer notifications and automated responses.
Overview
| Property | Value |
|---|---|
| Type | whatsapp |
| Category | Tool — Communication |
| Auth | API Key (Meta Business) |
Operations
| Operation | Description |
|---|---|
| Send Message | Send a text message |
| Send Template | Send a pre-approved template message |
Configuration
| Setting | Type | Description |
|---|---|---|
| API Key | Password | Meta Cloud API token |
| Phone Number ID | Short input | Your WhatsApp Business number ID |
| Recipient | Short input | Target phone number (international format) |
| Message | Long text | Message body |
Outputs
| Field | Type | Description |
|---|---|---|
messageId | string | WhatsApp message ID |
status | string | Delivery status |
Example: Order Confirmation
Workflow:
[Starter (webhook: order placed)] → [Function: Format] → [WhatsApp: Send]When an order webhook fires, format the order details and send a WhatsApp confirmation to the customer.
Tips
- Templates are required for first-contact messages (Meta policy)
- Phone numbers must include country code:
+1234567890 - Rate limits apply — check Meta's Business API documentation